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Privacy Policy

 

Effective Date: 11.1.2025

 

Introduction

Vetlyn ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services, including the Vetlyn application, website, and related services (collectively, the "Services").

 

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

 

1. Information We Collect

We may collect the following types of information:

 

1.1 Personal Information:

  • Contact details: Name, email address, phone number, and any other details you provide when creating an account.

  • Payment information: Billing address and payment details if you purchase our Services.

 

1.2 Usage Data:

  • Information about how you use our Services, including app usage patterns, accessed features, and timestamps.

 

1.3 Device Information:

  • Device type, operating system, browser type, and IP address.

 

1.4 Transcription and Clinical Data:

  • Audio files, transcriptions, and notes generated through the Vetlyn application.

  • Any data entered into the application related to veterinary clinical reports or patient information.

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Services.

  • To personalize your experience and tailor our Services to your needs.

  • To process payments and manage your subscription.

  • To communicate with you regarding updates, support, and marketing materials (with your consent).

  • To comply with legal obligations and enforce our terms of service.

 

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

 

3.1 Service Providers:

  • Third-party vendors that assist in providing our Services, such as cloud storage, payment processors, and analytics providers.

 

3.2 Legal Compliance:

  • Authorities or other parties if required by law, regulation, or legal process.

 

3.3 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

4. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

 

5. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, subject to legal and operational obligations.

  • Restriction: Request that we restrict the processing of your personal data.

  • Data Portability: Request a copy of your data in a structured, machine-readable format.

 

To exercise these rights, contact us at info@vetlyn.com.

 

6. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

 

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites.

 

8. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Email: info@vetlyn.com

 

Thank you for trusting Vetlyn with your data. We are committed to safeguarding your privacy and ensuring the responsible use of your information.

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